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  • Terms and Conditions

    General conditions of use, service and contracting at decoracionalcazaba.com

     

    1-OBJECT AND SCOPE OF APPLICATION.

    This notice of GENERAL CONDITIONS AND USE, SERVICE AND CONTRACTING of the web decorationalcazaba.com regulate the access, navigation, use, service and contracting of websites under the domain "decorationalcazaba.com"(hereinafter," website "), as well as the responsibilities derived from the use of its contents (understood hereinafter by "Contents" texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, as well as any other creation protected by Spanish laws and international treaties on intellectual and industrial property).

    Regardless of them, the owner of the website you can set some particular conditions that regulate the use and / or contracting of specific services offered to users through the website.

    It will be understood that the access or mere use of the website by the user implies its adherence to the General Conditions of Use, Service and Contracting that the owner of the website have published every time you access the website and they will be available to users. Consequently, the user must read these General Conditions of Use, Service and Contract carefully. In this sense, it will be understood by "User" to the person who accesses, browses, uses or participates in the services and activities, free or onerous, developed on the website.

    Also, through the website, the owner may enable third parties (physical or legal) to advertise or provide their services.

    This website presents a series of products and services. These products or services are perfectly defined on the website and the user acknowledges having knowledge of the limitations that the platform may contain at any time.

    Before using and / or contracting said services or specific products, the user must carefully read these General Conditions and Conditions of Use, Service and Contracts created for this purpose. The use and / or contracting of said specific services implies the acceptance of the General Conditions of Use, Service and Contract that regulate them in the version published at the moment in which said use and / or contracting takes place.

    2-USE OF THE WEBSITE AND REGISTRATION.

    Website browsing decorationalcazaba.com It is free and free in its essential uses. However The purpose of decoracionalcazaba.com is the sale of own or third-party products that are offered on the portal at any time.

    A) Registration as a User for the purchase of products or services.

    The user can register on the platform for free with the sole purpose of having an account for future or current purchases. Registration on the platform does not require the user to acquire any product at any time and is intended to improve the administration of communications or offers in which the potential customer may be interested.

    The User must provide a series of data to the website with the sole purpose of managing their registration request in the most efficient way. These data provided by the user may be used by decoracionalcazaba.com for the sending of advertising notices of both the platform and third parties with which decoracionalcazaba.com has a commercial relationship.

    In any case, the user will be informed of the possibility of unsubscribing from said notifications in each of the shipments made. For more information see our legal notice.

    In no case the effective registration of the user in the User section implies the acceptance of any of the onerous services that decorationalcazaba.com offers.

    The data provided by the User must be true as of the date the account was created. decorationalcazaba.com reserves the right to refuse user registration at any time or cancel its access without prior notice for breach of any of the clauses of this General Conditions and Use, Service and Contracting document, as well as the community rules that at each moment they are established.

    If you have any questions about this point, you can contact us by email: info@decoracionalcazaba.com

    3- PAYMENT MEANS IN DECORACIONALCAZABA.COM and BUY.

    -          PayPal: The user may pay the purchased product.

    -          I pay withDebit or credit card:The platform also supports payment by bank card through secure payment gateways that the owner of the website estimates at any time.

    - Fractional payment with Sequra: Pay comfortably in several installments without interest.

    - Gift card: you can purchase them by clicking here

    * Also if you prefer, you can make your purchase by phone by calling 697431100. 

     

    In any case, the web platform will generate the timely invoice after the purchase and taking into account the tax obligations of each country.

    However, the owner declines any type of responsibility for the failure to provide accurate tax data to carry out this obligation.

    The owner of the website declines any responsibility for the incidents that these secure payment environments may cause with respect to the user, who must resolve said incidents with the payment provider in case of cause not attributable to the owner of the website.

    4-RIGHT OF WITHDRAWAL.

    In compliance with Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, decoracionalcazaba.com makes available to the client the following information on withdrawal in the purchases made on the platform.

    Can I withdraw from a product purchased at decoracionalcazaba.com?

    Yes. You can cancel the purchase of any product purchased on our platform without any justification or penalty if the order has not been shipped. You must notify the platform by email. info@decorationalcazaba.com

    Can I give up any purchase made at decoracionalcazaba.com?

    Some of our products are not subject to return based on art. 103. Exceptions to the right of withdrawal, more specifically according to sections d) and e):

    d) The supply of goods that may deteriorate or expire quickly.

    e) The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery. Also products that are made to order or made to measure.

    As an example, among our items that do not support return are:

    -        Any of our teas offered in our category "Teas and accessories".

    -        Any product in the category "Natural cosmetics" in cases where the package is open for you.

    -        Any product in the "incense" category.

    -        Any product from the “Wood latticework” category.

    What term do I have to withdraw from my purchase?

    The buyer will have 30 calendar days to withdraw from their purchase. The term will start to run from the product being made available to the customer. From the moment you receive the product at home, you will have 30 calendar days to notify decoracionalcazaba.com that you wish to cancel your purchase.

    Do I have to pay something if I give up my purchase? Will I pay the return costs?

    We will send you a pre-paid label from us as the seller in case of orders from Spain and Portugal. The return costs are the responsibility of the customer in cases where the goods have been manipulated or damaged by the customer due to improper use. 

    For international orders (rest of the world), returns are at the buyer's expense.

    How will my money be returned?

    Once the return of the product has been verified, you will receive the amount paid as soon as possible and through the payment system with which you made the purchase.

    I want to return a product, how do I let you know?

    Here is a sample return request. Copy and paste this text, modifying your data and send it to info@decorationalcazaba.com:

    “To the attention of the customer service of Decoración Alcazaba:

    Physical contact address:  Calle Ugijar, Nº25, ZIP: 18210, Peligros (Polígono Industrial Juncaril), Granada, Spain.

    Electronic contact address: info@decoracionalcazaba.com

    Dear Sirs,

    Through this communication, I inform you by virtue of art. 69 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, of my intention to desist from the purchase made in its platform.

    I put at your disposal my data, as well as those of the product purchased on its platform:

    1.       Name and surname:
    2.       Full address where I received the product:
    3.       Mail with which I managed my purchase:
    4.       Product purchased on its return platform:
    5.       Date of purchase:
    6.       Delivery date at my address of the product:

     

    I request that you manage the return of the product.

    Receive a warm greeting:

     

    XXXXX. ”


    5-FINAL LEGAL WARNING.

    These General Conditions and of Use, Service and Contracting are granted under Spanish law. Any controversy over them will be resolved in accordance with it and under Spanish jurisdiction. The courts of the city of Granada will be competent to know about these General Conditions and of Use, Service and Contracting, renouncing the user to any other jurisdiction.